Course Description

 

Our courses are designed to offer flexibility and convenience, catering to different learning preferences. Choose the option that best fits your schedule and learning style:

Course Options:

✔ Online (Flexible Learning) – $49

• Study at your own pace with flexible online access.
• Ideal for those who prefer self-paced learning.

✔ Face-to-Face (In-Person) – $99

• Attend a 1 Full Day session or 2 Evening Classes for interactive learning.
• Get hands-on experience and engage with instructors directly.

Includes:

🏆 “Award” – Certificate of Participation (Non-Accredited).

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.

Objectives:

• Learn ways to prioritize, plan, and manage your time.
• Identify your primary leadership style.
• Develop some flexibility to use other leadership styles.
• Determine ways you can meet the needs of employees and co-workers through communication and coaching.
• Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

 

Content:

• Pre-assignment review
• What’s your type? How about mine?
• Introversion/extroversion
• Understanding leadership
• Managing your time and your energy
• The commitment curve
• Employee development models
• Dealing with conflict and difficult issues